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Privacy Policy

 

BACKGROUND:

 

Quality British Cuisine Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, http://www.qualitybritishcuisine.com or http://www.facebook.com/qualitybritishcuisine  (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

1.            Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 

 

“Account”

means an account required to access and/or use certain areas and features of Our Site;

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our”

means Quality British Cuisine Limited, a limited company registered in England under company number 11233043, whose registered address and main trading address is 4 Leamington Drive, Faringdon, SN7 7JZ.


 

2.            Information About Us

2.1          Our Site is owned and operated by Wix.com.

2.2           Our Data Protection Officer is Phillippa Tynan, and can be contacted by email at qualitybritishcuisine@gmail.com, by telephone on 07554744294, or by post at our registered address above.

2.3           We are a member of NCASS.

 

3.            What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

4.            Your Rights

4.1          As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1     The right to be informed about Our collection and use of personal data;

4.1.2     The right of access to the personal data We hold about you (see section 12);

4.1.3     The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);

4.1.4     The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);

4.1.5     The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6     The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7     The right to object to Us using your personal data for particular purposes; and

4.1.8     Rights with respect to automated decision making and profiling.

4.2          If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3          For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

5.            What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data

5.1          name;

5.2          contact information such as email addresses and telephone numbers;

5.3          demographic information such as post code, preferences, and interests;

5.4          financial information such as credit / debit card numbers;

5.5          IP address;

 

6.            How Do We Use Your Data?

6.1          All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2          Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

6.2.1      Providing and managing your access to Our Site;

6.2.2      Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);

6.2.3     Personalising and tailoring Our products and services for you;

6.2.4     Replying to emails from you;

6.2.5     Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by emailing qualitybritishcuisine@gmail.com)

6.3           With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4          You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.5          We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for 6 years after we have provided services (period in which action can be brought) OR if we have not provided services, 3 months after last  contact.

 

7.            How and Where Do We Store Your Data?

7.1          We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.


 

7.2          Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:

7.2.1     Encryption of any files containing personal data, including emails.

7.2.2     Secure shredding of old emails using anti-virus software

7.3          Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

7.4          Steps We take to secure and protect your data include:

7.4.1     Encryption of any files containing personal data, including emails.

7.4.2     Secure shredding of old emails using anti-virus software

7.4.3     Use of antivirus, firewall and encryption software

 

8.            Do We Share Your Data?

8.1          Subject to section 8.2, We will not share any of your data with any third parties for any purposes.

8.2          In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

 

9.            What Happens If Our Business Changes Hands?

9.1          We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

9.2          In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

 

10.         How Can You Control Your Data?

10.1       When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details

10.2       You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

11.         Your Right to Withhold Information

11.1       You may access Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

11.2       You may restrict Our use of Cookies. For more information, see section 13

 

12.         How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at qualitybritishcuisine@gmail.com, or using the contact details below in section 14.

 

13.         Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at qualitybritishcuisine@gmail.com, by telephone on 07554744294, or by post at the registered address. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

 

14.         Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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Cookies are used as follows:

https://support.wix.com/en/article/cookies-and-your-wix-site

https://support.wix.com/en/article/site-compliance-with-the-european-union-cookie-lawo s

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A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used by all websites, and have several different functions. 

At a basic level cookies will: 

  • Allow the site to work properly, and help keep it secure

  • Help us understand how people use the website

  • Make the site easier to use by remembering information that you've entered,

  • Improve your experience by showing you information that's relevant to you.

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The cookies we use:

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Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

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By using our website, you're consenting to our use of cookies. You can change your cookie settings at any time through your browser. If you do decide to change them, you can do this through your browser. Each browser works in a different way, so you'll need to search for 'cookie settings' in your browser's help section to find out how to do this.

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If you prefer, you can choose to turn off advertising cookies only, by blocking specific companies. You'll still receive advertising on the internet, but the adverts you see may not be tailored to your likely interests or preferences. You can set your preferences here: www.youronlinechoices.com/uk/your-ad-choices (This link will open in a new window).

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Third party cookies: Content or applications provided by our website supplier below is covered by their own policies  here:  https://support.wix.com/en/article/cookies-and-your-wix-site

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Wix privacy policy can be found here:  https://www.wix.com/about/privacy

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